Privacy Policy

At CortexCure, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, use our contact or appointment forms, or communicate with us via integrated messaging channels.

1. Information We Collect

We collect information directly from you when you interact with our website, as well as automatically through technology implemented on our platform.

A. Personal Information You Provide Voluntarily

When you fill out a form, request an appointment, or contact us through CortexCure, we may collect:

• Contact Details: Full name, email address, phone number.
• Consultation / Inquiry Details: Message content, appointment preferences, subject of inquiry, and relevant notes provided through our contact forms (Contact Form 7 / Elementor Forms).
• Communication Data: Data transmitted when initiating a direct chat with us via the WhatsApp Click-to-Chat tool.

Note on Medical Information: Any preliminary health information or consultation inquiries shared through our online contact forms are kept confidential and used solely to route your inquiry to the appropriate representative or care team.

B. Information Collected Automatically

When you navigate through CortexCure, we automatically collect certain technical data, including Log Data (IP address, browser type), Device Data, and Cookies.

2. Cookies & Tracking Technologies

CortexCure utilizes cookies and similar tracking technologies to enhance user experience. We use CookieYes as our Cookie Consent Management Platform. You can update or revoke your cookie consent at any time by clicking the cookie widget icon at the bottom of the page.

3. How We Use Your Information

• Service Delivery: Scheduling appointments and responding to service requests.
• Customer Communication: Replying to questions via email, phone, or WhatsApp.
• Website Maintenance: Improving UI/UX design and site performance.
• Legal Compliance: Ensuring we comply with applicable laws.

4. Third-Party Services & Integrations

We do not sell, trade, or rent your personal data. We share necessary data only with trusted partners like Meta (WhatsApp), WordPress plugins (Elementor/CF7), and our hosting infrastructure providers.

5. Data Retention & Security

We implement technical measures like SSL/TLS Encryption and strict access controls. We retain personal data only for as long as necessary to fulfill the requested services.

6. Your Data Rights

Depending on your jurisdiction, you have rights including: Access, Rectification, Erasure (Right to be Forgotten), and the Right to Withdraw Consent. To exercise any of these rights, please contact us using the details below.

7. Children's Privacy

CortexCure does not knowingly collect or solicit personal information from children under the age of 13. If we discover such data, we will promptly delete it.

8. Updates to This Privacy Policy

We may update this policy periodically. The "Last Updated" date at the top of this page indicates when the latest revisions took effect.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please reach out to us at: info@cortexcure.com , +44 2031 611795 , +44 7917 490911